26 search results for ""REd Rock Auto""

Corporations, Crime, Economics, Ethics, Local business, Red Rock dealerships, Red Rock GMC Grand Junction, Scams, Worker advocacy

Red Rock Auto wage theft lawsuit headed for trial Dec. 9-11

by Anne Landman • November 20, 2024 • 4 Comments

Red Rock GMC on First Street in Grand Junction, where Derek Paíz was employed as a detailer

A civil wage theft lawsuit, 23CV52 (pdf), filed by a tenacious former vehicle detailer against Red Rock Auto Group II, Inc. and Red Rock’s local minority owner Bryan Knight, is headed for a fast-approaching jury trial December 9-11, 2024 at the Mesa County Justice Center.

At a virtual pre-trial conference this morning, November 20, Judge Matthew Barrett confirmed that the trial is set for those dates and will be heard by a 6-person jury.

Bryan Knight, now listed as a minority (10%) owner of Red Rock GMC

Derek Paíz worked as a detailer for Red Rock GMC at 741 N. First Street in Grand Junction from April-September, 2022. He filed the case pro se (on his own, without an attorney) on October 26, 2023 seeking wages he alleges Red Rock failed to pay him for work he did while employed at the GMC dealership in 2022.

Grand Junction Jackalopes accept sponsorship by Red Rock Auto Group

by Anne Landman • June 3, 2024 • 18 Comments

Logo of the Grand Junction Jackalopes baseball team

The Grand Junction Jackalopes announced in a May 29 press release that they have “agreed to a sweeping partnership that will make Red Rock Auto Group the official auto dealer of the Grand Junction Jackalopes.”

Local baseball fans will now be confronted with the name of “Red Rock Auto” at every turn in their Jackalopes game day experience. As part of the sponsorship deal, the Diamond Club at Suplizio Field will now “officially be renamed the “Red Rock Auto Diamond Club,” and fans will now enter Suplizio Field through gates re-named the “Red Rock Auto North Gate” or the “Red Rock Auto South Gate.” The grill is even named the “Red Rock Auto Grill.”

That will be tough to swallow for local baseball fans who fell victim to Red Rock’s illicit sales techniques.

Local owner of Red Rock Auto pushed out

by Anne Landman • February 22, 2024 • 14 Comments

Bryan Knight, the now former part-owner of Red Rock Auto dealerships

The sole local owner of the Red Rock Auto dealership chain, Bryan Knight, has been pushed out of the company.

Documents from the Colorado Department of Revenue show Mr. Knight, who oversaw the Red Rock dealerships and had long been listed as a partner and minority owner of the Red Rock GMC and Honda stores, is no longer an owner of record for any Red Rock stores.

The rumor that Mr. Knight had been pushed out of Red Rock Auto came on January 19, when someone in the local auto industry contacted AnneLandmanBlog to say “Bryan Knight no longer works at Red Rock.”

Rumor: In a reversal, Red Rock got fleeced by a customer

Second Red Rock Auto financial manager charged with crimes against customers

by Anne Landman • September 5, 2023 • 3 Comments

Daily Sentinel headline, August 29

A second former Red Rock GMC financial manager has been charged with forgery, criminal impersonation and identity theft within the last month after posing as a customer on a phone call to the Canvas Credit Union to try to expedite a customer’s vehicle loan.

Matthew Morris acted as an accomplice to Tiffany Miller, the first Red Rock GMC financial manager charged with the same crimes in early August. Both Morris and Miller were fired from Red Rock, but in her arrest affidavit Miller pointed to Red Rock management as pressuring her to commit the crimes. In the same affidavit (pdf), Morris said that Red Rock GMC Sales Manager Tyson Chambers and General Manager Caleb Stillman both knew he and Miller were making the fake calls to

Tyson Chambers, General Manager of Red Rock GMC

the lender and that they “and essentially encouraged the behavior.” Morris added that “he was terminated [from his job] not for making the call, but for being caught.”

Red Rock Auto Group’s greedwashing campaign

by Anne Landman • April 18, 2023 • 12 Comments

Red Rock got this free media from the Daily Sentinel on January 19, 2023, with this photo of their donation to Court Appointed Special Advocates (CASA). Red Rock also got Joy Thompson of CASA to say “We love Red Rock” on a January 19, 2023 local KREX-TV news segment about the donation.

After a company has been outed as over-the-top greedy, there’s nothing left for it to do but make conspicuous donations to local charities to score public relations points and blow smoke to make people forget about how their business has harmed the community in the long term.

That’s likely why, near the end of 2022, after all the unseemly tactics Red Rock Auto dealerships had been using on customers to fleece them out of thousands of dollars over the last 7 years were exposed, Red Rock suddenly started ramping up its donations to local charities and promoting their donations in ads on TV and through free media given to them by local TV stations and newspapers.

A company that ingratiates itself to reputable charitable causes as a way to distract from its immoral acts is engaging in a form of “greedwashing,” a term developed during the taxpayer-funded federal bailouts of the big banks during the economic crash of 2008-2009:

Other businesses named “Red Rock” are making sure people know they are not affiliated with Red Rock Auto

by Anne Landman • April 15, 2023 • 1 Comment

Red Rock RV & Marine Storage in Grand Junction is making sure people know they are not associated with Red Rock Auto Group, and for good reason.

Bad behavior, Cringeworthy, Ethics, Generic idiocy, Local business, Red Rock dealerships, Social Justice

Sports car with Red Rock dealer plates parked in handicapped spot at Target, with two able-bodied, 20-something men loading stuff into it

by Anne Landman • October 10, 2024 • 15 Comments

Car with Red Rock Nissan license plate frame and dealer tags parked illegally in a handicap spot at 4:05 p.m. on 10/10/24 in front of Target at Mesa Mall, Grand Junction.

Today, Thursday, October 10, 2024 at 4:05 p.m., someone snapped this photo of a red, two-door Dodge sports car with dealer plates and a Red Rock Nissan license plate frame, parked, idling, in a handicap parking spot in front of Target at Mesa Mall, with two able-bodied, 20-something young men loading stuff into it. The license plate number was DQP-G43. The plate had the letters “DLR” vertically on the left side, meaning it is a dealer plate. This means at least one of the two young men had to work at a Red Rock Auto dealership in order to have access to the plate. The license plate frame said “Red Rock Nissan.”

State opens case into alleged forgery at Red Rock Hyundai

by Anne Landman • September 17, 2024 • 4 Comments

Subpoena related to a 2022 transaction at Red Rock Hyundai in which allegedly forged signatures were discovered by a credit union on purchase documents for a used 2020 GMC Sierra truck. Mr. Acevedo, the customer who tried to buy the vehicle, was the victim in the case.

The Colorado Attorney General and Auto Industry Division are subpoenaing documents related the alleged forgery of signatures discovered during a customer’s attempt to purchase a used truck at Red Rock Hyundai in 2022.

Jesus Acevedo, the victim of the alleged 2022 forgeries in the case, received a subpoena dated 8/29/2024 in the state’s case.

In January, 2022 Mr. Acevedo attempted to buy a 2020 GMC Sierra pickup from Red Rock Hyundai. He was never shown any of the documents from his purchase while he was at the Hyundai dealership. He saw them for the first time at the Sooper Credit Union, where he went to arrange financing. A loan officer printed out the documents from the sale and saw four signatures that didn’t look like Mr. Acevedo’s signature. He showed the signatures to Mr. Acevedo, who affirmed they were not his. One of the questionable signatures was on an agreement to buy a $10,000 extended warranty that Mr. Acevedo wasn’t told about and did not approve.

Defrauded by a dealership and can’t afford to sue? There’s another way to get compensation: Make a claim against the dealership’s surety bond.

by Anne Landman • July 13, 2024 • 6 Comments

Did you buy a vehicle from a local dealership only to find out later you were defrauded in some way? Can’t afford an attorney to help?

Fortunately, there’s another, completely unpublicized way car buyers can get compensation for a fraudulent deal committed by a dealership.

Surety bonds

Colorado law requires every licensed motor vehicle dealer to carry a surety bond. The bond is meant to protect customers from fraudulent business practices.

Red Rock elevates former owner, who presided over frauds and arrests, to General Manager over all five dealerships

by Anne Landman • July 6, 2024 • 3 Comments

Red Rock Nissan at 2582 Highway 6 & 50 in Grand Junction

In February, 2024, the sole local owner of Red Rock Auto dealerships, Bryan Knight, was removed from the Auto Industry Division’s list of owners of the business. The change came about after two years of customers and former employees speaking up about the questionable business practices the dealerships were found to be using under Knight’s ownership. Yet despite Knight getting booted as an owner, he was reportedly still present and working at the dealerships. So with all that has been revealed about how Red Rock was operating in Grand Junction to the detriment of the community, why would the other owners of Red Rock Auto decide to push Knight out, only to keep him around with a hand in the business?

New information explains why.

News anchor Bernie Lange leaves KKCO, moves to KREX

by Anne Landman • March 22, 2024 • 24 Comments

Welcome to KREX, Bernie Lange

Award-winning, long time local news anchor Bernie Lange has left KKCO and will start working at KREX-TV Channel 5 on Monday, March 25 as the station’s main anchor for their 5:00, 6:00 and 10:00 p.m. newscasts. He has more than 20 years experience in broadcast journalism.

FTC finalizes CARS Rule to combat Red Rock-style auto sales scams that have plagued customers

by Anne Landman • January 18, 2024 • 3 Comments

Last minute update: The FTC’s CARS Rule, which is the subject of this article and was intended to put a stop to shady dealerships’ worst abuses of customers, was scheduled to go into effect July 30, 2024, but was officially postponed (pdf) on January 18, 2024 as a result of lobbying by the Texas Automobile Dealers Association and the National Automobile Dealers Association, which oppose the rule.

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On December 12, 2023, the Federal Trade Commission (FTC) finalized the Combating Auto Retail Scams rule (CARS) to end the most common abuses that dealerships like Red Rock Auto in Grand Junction have long perpetrated on customers when selling cars. The CARS Rule was scheduled to go into effect on July 30, 2024. [See above last minute update].

Former Red Rock principals who left under a cloud open financial consulting business, go into real estate locally

by Anne Landman • September 30, 2023 • 11 Comments

Note that “Bookcliffs Investment Group, LLC” is not be confused with “Bookcliffs Financial Planning and Investments,” which is an entirely different company unaffiliated with Reade and Adams’ business.

Former Red Rock Nissan and Kia managing partner Brantley Reade and the former General Manager of Red Rock’s GMC dealership, Cord Adams, who both left Red Rock under a cloud on the same day last January, opened a financial investment business together last February, shortly after leaving Red Rock.

Reade and Adams were part of the so-called “fraternity” of managers from Tim Dahle dealerships in Salt Lake who came to Grand Junction to help run the Red Rock Auto Group. They were high-management casualties of the large-scale personnel churn that began near the end of 2022, after customers started revealing the illegal and unethical business practices they fell victim to while buying vehicles at Red Rock dealerships.

Confessions of a former Red Rock dealership service department employee

by Anne Landman • September 22, 2023 • 4 Comments

A former employee of Red Rock Hyundai in Grand Junction who quit as an act of conscience last year previously gave an interview in which he told how Red Rock financing and insurance (F&I) employees had been fleecing people and submitting false information to financial institutions on the sales side. The same person also worked in the service department at Red Rock Hyundai, so I contacted him again to talk about how service is billed at these dealerships. The conversation ranged into a discussion of other service practices as well.

The former employee revealed some disturbing practices he’d witnessed in the service department at Red Rock Hyundai. These, combined with what he had seen happening on the sales side weighed heavily on his conscience and led up to his resignation. Some of what he said he had seen included:

Red Rock promotes its reviews on TV, but wait…

by Anne Landman • September 3, 2023 • 1 Comment

Screen shot of a Red Rock TV ad

The Red Rock Auto Group, which owns five dealerships in Grand Junction, has been advertising heavily on local news with ads that tout what they say are their many positive reviews.

We’ve already seen evidence, however, that indicates Red Rock manipulates online reviews by coercing its employees to write positive reviews (a violation Google policy) and by purchasing good reviews from customers by offering them perks like free gas and oil changes in exchange for positive online reviews.

But we shouldn’t forget the slew of gritty and honest negative reviews that show the real difficulty Red Rock has caused so many customers, and the responses or lack thereof to such reviews from “the owner.”

A former Red Rock sales & finance employee tells how employees are treated, and how it affects customers

by Anne Landman • July 4, 2023 • 2 Comments

We’ve already seen that Red Rock auto dealerships in Grand Junction have drawn more than 15 times the complaints to the Auto Industry Division of other new car dealerships in town over the last two years, and that they used illicit sales tactics that sent many hard-working customers into desperate downward financial spirals. The Better Business Bureau slapped red alerts on several Red Rock dealerships due to “a pattern of complaints” about their contracts, service departments, and customer service.

By comparison, non-Red Rock new car dealerships in G.J., like Western Slope Auto, Bozarth Chevrolet, Grand Junction Subaru & Volkswagen, and Grand Junction Chrysler Jeep Dodge logged no customer complaints within the same time frame. This begs the question of why is there such a big difference between how Red Rock has operated, and how these other dealerships operate?

Red Rock dealership customers still finding surprise additional charges and claimed forgeries on their documents

by Anne Landman • June 25, 2023 • 7 Comments

Think Trouble: Red Rock’s proprietary USB key-style thumb drive that they use to hand people their documents

Since Red Rock dealerships’ shady sales tactics were first exposed in this blog, people have been digging out documents from their vehicle purchases at Red Rock, examining them and continuing to discover expensive extras added to their contracts that they didn’t know about and signatures on them that people say are not theirs.

One of these people is Natasha Bury-Wilder, a hard-working single mother of three employed in home care, who says she got taken twice by Red Rock Nissan and ended up in a deep financial hole as a result.

Red Rock gets over 15x the complaints of other major G.J. auto dealers, but only slaps on the wrist by the state Auto Industry Division

by Anne Landman • April 6, 2023 • 5 Comments

An open records request to the Colorado Department of Revenue Auto Industry Division (AID) seeking all complaints submitted about the major Grand Junction auto dealerships over the last two years showed no complaints were submitted against Western Slope Auto, which sells Ford, Lincoln & Toyota, no complaints were submitted against Ed Bozarth Chevrolet & Buick, no complaints were submitted against Grand Junction Chrysler-Dodge-Jeep-Ram, and no complaints were submitted against Jim Fuoco Motors or Fuoco Honda in 2021, before it was sold to Red Rock Auto Group in April of 2022, but within the last two years at least 15 complaints were submitted about Red Rock Auto Group’s stores. There were at least two more complaints beyond the 15 documented ones the Auto Industry Division sent that were submitted against Red Rock, but one of them was still undergoing investigation and they could not release information on it, and the other was dismissed after the complainant chose not to pursue it further. Another complaint against Red Rock was submitted to the Colorado State Attorney General, who is investigating it. This makes a total of 18 known complaints lodged against Red Rock Auto Group stores in Grand Junction in the last 2 years.

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