Buyer beware: A tale of two car-purchasing experiences in Grand Junction

Afoxland Hyundai Kona EVTwo western slope residents purchased 2022 Hyundai Kona EVs around the same time last year. They both shopped at Red Rock Hyundai in Grand Junction. One ended up buying their car from Red Rock, while the other went to Red Rock first, felt uncomfortable, and ended up buying from Ralph Schomp Hyundai in Aurora, Colorado. Neither buyer left the western slope to complete their purchase or obtain their vehicles. The two report having had two vastly different experiences, as well as incurring vastly different total expenditures for their purchases.

Here is a side-by-side comparison of their buying experiences:

Shake up at Red Rock

Brantley Reade (far left end of check)

As of today, Brantley Reade, Platform Manager for Red Rock Nissan, is no longer with the Red Rock Auto Group. He was formerly the designated person to call if you had been victimized by a deal at Red Rock’s Nissan or Kia dealerships.

So now, if you were a victim of a deal at any Red Rock dealership in which your digital signature was added to a contract without you being able to first see and expressly approve or reject any charges added to it, for example for extended warranties, maintenance agreements, protective coatings, key fob insurance, GAP insurance or other items, or if you found your signatures were forged on any documents from your deal, or if your gross income, monthly housing payment, description of your vehicle or any other information was misrepresented to your lender on your loan application and it got you into a loan too big for you to handle, contact Red Rock owner Bryan Knight at (801) 792-3711 or email him at bryank@tdauto.com to make an appointment to discuss your situation and give him a chance to make it right.

KREX-TV broadcasts 5 minute news segment about Red Rock forgeries

KREX-TV last night ran a 5 minute news segment about Red Rock dealerships, which are currently under investigation by the state for problems including forgeries of customers’ signatures on legal/financial documents like contracts, Powers of Attorney, title and loan documents, and the addition of thousands of dollars worth of extras to customers’ contracts without their knowing, like extended warranties and special coatings.

Below is the full statement of a former title clerk who worked at Red Rock. This person asked to remain anonymous. This statement was included in the KREX news segment, but it merits fuller attention because of its gravity. This person’s employment at the dealership has been verified, and they had experience with the Mesa County Department of Motor Vehicles before going to work for Red Rock:

Why does Red Rock go to such lengths to push “Portfolio” extended warranties?

A common theme running through customer complaints about Red Rock dealerships is that the customers discovered thousands of dollars in extended warranties added to their contracts without the dealership having asked or told them about it, and they spotted these extra charges only after their signatures had been affixed to their contracts electronically. Customers repeatedly say they did not want these warranties and never agreed to them, only to find they had been added to their contracts anyway when they finally saw their paperwork. Once saddled with them, the customers had to go through the ordeal of trying to cancel them in a timely manner, because the warranties are only fully refundable within 60 days after purchase.

Mack Post Office closed since Dec. 31, with no re-opening date

Note taped to the front door of the Mack Post Office.

We’ve already heard about the dire labor shortage that is causing major mail back-ups at the Post Office’s Scarlet mail handling facility,  and delays in delivery of residential and business mail locally.

Now we just found out the Mack Post Office was closed indefinitely on December 31, 2022, leaving people in the Mack area without any retail postal services.  People needing postal services are told to go to the post offices in Loma and Fruita.

Grand Junction Scarlet Post Office sorting facility reportedly in disarray

USPS carrier facility at 734 Scarlet: turmoil inside

It may look peaceful on the outside, but a longtime U.S. Postal Service employee at the Grand Junction Carrier Annex at 734 Scarlet Drive reports that inside the building the Postal Service is “going crazy lately.”

The employee reports, “We are delaying mail and it is running horribly.”

What’s going on and why is this happening?

“It started when they decided to lay off our newest hires,” the employee said:

“They claimed ‘lack of work’ as the reason, but since then, we’ve been 5 or 6 people short of a normal crew to process the mail. I worked over 80 hours last week and we can’t catch up. In addition to that, we process mail for DHL, UPS and FedEx as part of an agreement with them. They dropped half of a semi [truck full] of bags of mail at our office at Scarlet Drive on Wednesday, and all of that mail is still sitting there.”

Bigger than Roe western slope march planned for Sunday, Jan. 22, 2023 @ 1:00 p.m.

Crowd gathering in front of the old courthouse before the 2019 Womens March in downtown Grand Junction

Fifty years to the day after the U.S. Supreme Court’s decision in Roe v. Wade made abortion a constitutional right, a march will be held locally in Grand Junction to demand that federal protections for abortion not only be restored, but be made even better than Roe allowed.

Last June (2022), the far-right Republican majority now sitting on the U.S. Supreme Court stunned the country when it reversed 50 years of precedent in Dobbs v Jackson Women’s Health Organization ruling, invalidating Roe v Wade.  The ruling end Americans’ federally-protected right to obtain an abortion.  It was the first time the Supreme Court has ever taken away a fundamental constitutional protection from people in the United States of America.

Tina Peters’ first jury trial (on obstruction & kicking a cop) starts 1/25

UPDATE 1-24-23: Tina Peters’ obstruction trial has been delayed due to a prosecutor being exposed to Covid-19.

A short video reminder from last February of what Trial #1 starting 1/25/23 is all about

Get out the popcorn!

Tina Peters’ jury trial on charges of obstructing a police officer and government operations and kicking a cop (Case No. C392022M364) is coming up on January 25-26, 2023. The trial will start at 8:30 a.m. each day at the Mesa County Justice Center in Courtroom 2, before Judge Bruce Raaum.

People may be able to watch the trial from home using the WebEx video conferencing link to the judge’s courtroom. Here’s how:

What to do if you think you were taken in a bad deal at a Red Rock dealership:

I did this drawing myself.

Did you buy a vehicle from a Red Rock dealership and think you may have fallen victim to shady sales tactics? If so here’s some help:

First, think back to the day of your purchase:

Did the financial manager have you sign your name electronically on an IPad or email Docu-sign link? Did the financial person show you your full contract including the page with all the numbers on it, with the total price of the purchase and all the extras, before your signature appeared on it? Did the financial person tell you about the extras that had been added to your contract — extended warranties, maintenance agreements, oil changes, coatings, insurance, etc. – and did you openly agree to pay for all of them, or were they hidden from you?