Tag: consumer protection

Consumer advocacy, Corruption, Ethics, Scams

FTC finalizes CARS Rule to combat Red Rock-style auto sales scams that have plagued customers

by Anne Landman • January 18, 2024 • 3 Comments

Last minute update: The FTC’s CARS Rule, which is the subject of this article and was intended to put a stop to shady dealerships’ worst abuses of customers, was scheduled to go into effect July 30, 2024, but was officially postponed (pdf) on January 18, 2024 as a result of lobbying by the Texas Automobile Dealers Association and the National Automobile Dealers Association, which oppose the rule.

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On December 12, 2023, the Federal Trade Commission (FTC) finalized the Combating Auto Retail Scams rule (CARS) to end the most common abuses that dealerships like Red Rock Auto in Grand Junction have long perpetrated on customers when selling cars. The CARS Rule was scheduled to go into effect on July 30, 2024. [See above last minute update].

CO homeowners helpless against rogue homeowner associations

by Anne Landman • February 26, 2021 • 1 Comment

The Moonridge Falls subdivision HOA in Grand Junction suddenly locked homeowners out of their own common space this winter, nominally for safety, even though no accidents had occurred in the park and no one has ever been hurt there. The HOA effectively treated all homeowners as though they were trespassers in their own common space. Across the state, subdivisions that lock off commonly-owned amenities, like swimming pools or tennis courts — whether for safety or to eliminate vandalism — provide all homeowners keys to the locks on the amenities because the homeowners own the amenities and pay the substantial costs of maintaining them.

Homeowners in the Moonridge Falls subdivision in Grand Junction woke up last December 21 to find their homeowners association (HOA) had suddenly locked them out of their own common space park.

Residents couldn’t remember a time when the gates to the park had ever been locked. No one had been hurt in the park. No accidents had occurred in the park recently, not even a close call, but for some reason the HOA suddenly decided to lock the park and keep everyone out, even homeowners, as though it was a crime scene or a grave emergency had just occurred. The HOA put up a sign saying the park would stay locked as long as there was ice on the pond. Yet long after the ice had melted, the locks remained, leading residents o wonder what was really up, and what they could do about it.

Rental scam afoot in Grand Junction

by Anne Landman • December 31, 2017 • 2 Comments

Renters, beware!

There is a scammer on Craigslist who is stealing photos from rental postings on Zillow, then posting the same property for rent on Craigslist for a too-good-to-be-true low price, like a nice 2 bed, 2 bath house for $500/month. The scammer gets the name of the owner off of the Mesa County Assessor Lookup, and then claims via email to be that person. That way, if the prospective renter gets suspicious and checks to see who really owns the house, they see the name of person they’re dealing with matches that of the actual owner.

The scammer says he’s out of town and carries out the whole scam via text and email. He had an @aol.com email address. When you respond to the ad, the scammer sends a fake application that lets him to get even more personal information from you. He gives a song and dance about how the house is very special to his family and they’re looking for someone to take care of it, then tells you to send money for first and last month’s rent, deposit and other fees via Western Union to an out-of-town Western Union office — in this case, the mark sent $2,000 to a Western Union in Las Vegas, and the scammer used a fake Las Vegas email address.) He emails a fake contract for the mark to sign, grabs the money and leaves the mark without their money and with no place to live. The prospective tenant and property owner never meet. This all takes place over email and text.