Tag: Corporate behavior

Buyer beware: A tale of two car-purchasing experiences in Grand Junction

Two western slope residents purchased 2022 Hyundai Kona EVs around the same time last year. They both shopped at Red Rock Hyundai in Grand Junction. One ended up buying their car from Red Rock, while the other went to Red Rock first, felt uncomfortable, and ended up buying from Ralph Schomp Hyundai in Aurora, Colorado. Neither buyer left the western slope to complete their purchase or obtain their vehicles. The two report having had two vastly different experiences, as well as incurring vastly different total expenditures for their purchases.

Here is a side-by-side comparison of their buying experiences:

ALEC: Big Tobacco’s “Third-Party” Ally

Tina A. Walls, former Philip Morris VP of State Government Affairs

Tobacco industry documents reveal that the American Legislative Exchange Council (ALEC) has abetted the failure of state legislatures to take meaningful steps to rein in the devastation caused by tobacco use. In a previously-secret, 1993 internal Philip Morris (PM) presentation called Grasstops Government Relations, Tina A. Walls, then Vice President of State Government affairs at PM, describes the company’s strategies to influence legislators, and demonstrates how ALEC works with corporations to bolster that influence. As she shows Philip Morris employees a chart she calls “The Influence Wheel,” Walls describes how PM’s Government Affairs department analyzes every part of a legislator’s world and misses no opportunity to exert influence. Walls tells the audience how PM provides legislators with trips to “promotional and cultural events” in nice places, and as an example cites a trip ALEC facilitated in which a group of American legislators traveled to Brussels, Belgium. Walls wrote,

“We make sure legislators are aware of, and invited to, promotional and cultural events funded by Philip Morris. {CITE ALEC 1992 TRIP TO BRUSSELS AS AN EXAMPLE}”

Walls also discusses PM’s strategy to keep itself out of the media by using third parties to “carry its baggage,” and describes how PM uses third parties allies like ALEC to dodge issues:

“…we try to keep Philip Morris out of the media on issues like taxation, smoking bans and marketing restrictions. Instead, we try to provide the media with statements in support of our positions from third party sources, which carry more credibility than our company and have no apparent vested interest…”

Philip Morris Exec: Public Health Authorities are “Muesli-Eating, Stool-Watching Joggers”

In a January, 1988 speech to Philip Morris’ (PM) Australian sales force titled “The Challenge of Change,” John Dollisson, then head of Philip Morris Corporate Affairs Australia, describes the company as “at war” with public health advocates.  On Page 13, he describes the sales force as one of “our most effective weapons” in that war.  Dollisson displays blatant contempt for public health authorities when he calls them “Meusli-eating, stool-watching joggers who know what is best for all of us.”[Page 2] Dollisson discloses the strategies PM has employed to defeat public health efforts in Australia: funding lawsuits against the government, supporting a “spontaneous” smokers’ rights group, finding ways around state advertising bans, running their own ad campaigns during national “quit smoking” campaigns, using strategic sports sponsorships to deliver audiences to favored politicians, forming a “business/liberty group” to “defend freedoms and question the legitimacy of anti-business groups,” giving away gold “Benson & Hedges” pens actually worth $10 that customers “perceive” as being worth $50-60, and much more.

Who Really Benefits from Voluntary Corporate Codes of Conduct?

Corporations, and even entire industries, publicly claim that they adopt voluntary codes of conduct out of caring and concern for the health and welfare of people and the environment, but in reality, these codes confer far greater benefits upon the companies than they do upon the public, and can range from deceptive to fraudulent. Corporations use these codes as a crisis management strategy to stave off government regulation, improve their image, boost their credibility with legislators and regulators, and thus preserve their seat at the table in any regulatory discussions. Voluntary codes also give political cover to legislators who favor industry by giving the legislators something they can point to to calm public demands to rein in harmful corporate behavior. You can read my full article on voluntary corporate codes here.  (Published in 2008 in CounterPunch)