Tag: Red Rock Hyundai

Consumer advocacy, Crime, Ethics, Local business, Local concerns, Red Rock Hyundai, Red Rock Hyundai Grand Junction, Scams

State opens case into alleged forgery at Red Rock Hyundai

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Subpoena related to a 2022 transaction at Red Rock Hyundai in which allegedly forged signatures were discovered by a credit union on purchase documents for a used 2020 GMC Sierra truck. Mr. Acevedo, the customer who tried to buy the vehicle, was the victim in the case.

The Colorado Attorney General and Auto Industry Division are subpoenaing documents related the alleged forgery of signatures discovered during a customer’s attempt to purchase a used truck at Red Rock Hyundai in 2022. 

Jesus Acevedo, the victim of the alleged 2022 forgeries in the case, received a subpoena dated 8/29/2024 in the state’s case.

In January, 2022 Mr. Acevedo attempted to buy a 2020 GMC Sierra pickup from Red Rock Hyundai. He was never shown any of the documents from his purchase while he was at the Hyundai dealership. He saw them for the first time at the Sooper Credit Union, where he went to arrange financing. A loan officer printed out the documents from the sale and saw four signatures that didn’t look like Mr. Acevedo’s signature. He showed the signatures to Mr. Acevedo, who affirmed they were not his. One of the questionable signatures was on an agreement to buy a $10,000 extended warranty that Mr. Acevedo wasn’t told about and did not approve.

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Local business, Local concerns, Red Rock dealerships, Red Rock GMC Grand Junction, Red Rock Honda, Red Rock Hyundai, Red Rock Hyundai Grand Junction, Red Rock Nissan, Scams

Red Rock elevates former owner, who presided over frauds and arrests, to General Manager over all five dealerships

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Red Rock Nissan at 2582 Highway 6 & 50 in Grand Junction

In February, 2024, the sole local owner of Red Rock Auto dealerships, Bryan Knight, was removed from the Auto Industry Division’s list of owners of the business. The change came about after two years of customers and former employees  speaking up about the questionable business practices the dealerships were found to be using under Knight’s ownership. Yet despite Knight getting booted as an owner, he was reportedly still present and working at the dealerships. So with all that has been revealed about how Red Rock was operating in Grand Junction to the detriment of the community, why would the other owners of Red Rock Auto decide to push Knight out, only to keep him around with a hand in the business?

New information explains why.

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Crime, Ethics, Greed, Red Rock dealerships, Red Rock Hyundai, Red Rock Hyundai Grand Junction, Scams, Secrecy

Confessions of a former Red Rock dealership service department employee

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A former employee of Red Rock Hyundai in Grand Junction who quit as an act of conscience last year previously gave an interview in which he told how Red Rock financing and insurance (F&I) employees had been fleecing people and submitting false information to financial institutions on the sales side. The same person also worked in the service department at Red Rock Hyundai, so I contacted him again to talk about how service is billed at these dealerships. The conversation ranged into a discussion of other service practices as well.

The former employee revealed some disturbing practices he’d witnessed in the service department at Red Rock Hyundai. These, combined with what he had seen happening on the sales side weighed heavily on his conscience and led up to his resignation. Some of what he said he had seen included:

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Consumer advocacy, Red Rock dealerships, Red Rock Hyundai, Red Rock Hyundai Grand Junction

Harry Faulkner’s Red Rock nightmare

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Red Rock Hyundai, 2162 Highway 6 And 50, between Fruita and Grand Junction

UPDATE, Monday, August 7: Red Rock Hyundai fixed the cracked windshield and Harry finally took possession of his 2023 Kona, but it had a dent in the fender that occurred either when they were fixing the windshield or applying the clear bra/window tint. Harry also discovered today that there is an urgent recall on his vehicle over a faulty oil pump that can cause fires. Owners of 2023 Konas are being advised to park their vehicles away from structures due to the fire hazard. The NHTSA says there is currently no repair available for the faulty part. 

UPDATE: June 24, 2023 – Harry left the new, red Kona in the care of the dealership so they could have a clear bra and window tint added to it, and Harry reported on June 24, 2023 that Red Rock Hyundai had called him to tell him there was a crack in the windshield of his new car that they believe is a manufacturer defect. The car is currently awaiting a new windshield.

At age 53, Harry Faulkner of Rifle thought he was finally doing well enough financially that he could afford a brand new car, the first one in his life. So in October, 2021, he went to Red Rock Hyundai in Grand Junction and proudly bought a brand new 2022 Hyundai Venue.

That began an extended nightmare that took a year and eight months to resolve.

His story would have been comical in a Keystone Cops kind of way, if it hadn’t been so stressful, expensive and frustrating for Harry.

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Consumer advocacy, Ethics, Red Rock dealerships, Red Rock Hyundai Grand Junction, Scams, Weird Grand Junction Stuff

Buyer beware: A tale of two car-purchasing experiences in Grand Junction

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Two western slope residents purchased 2022 Hyundai Kona EVs around the same time last year. They both shopped at Red Rock Hyundai in Grand Junction. One ended up buying their car from Red Rock, while the other went to Red Rock first, felt uncomfortable, and ended up buying from Ralph Schomp Hyundai in Aurora, Colorado. Neither buyer left the western slope to complete their purchase or obtain their vehicles. The two report having had two vastly different experiences, as well as incurring vastly different total expenditures for their purchases.

Here is a side-by-side comparison of their buying experiences:

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