Tag: Consumer advocacy

Buyer beware: A tale of two car-purchasing experiences in Grand Junction

Afoxland Hyundai Kona EVTwo western slope residents purchased 2022 Hyundai Kona EVs around the same time last year. They both shopped at Red Rock Hyundai in Grand Junction. One ended up buying their car from Red Rock, while the other went to Red Rock first, felt uncomfortable, and ended up buying from Ralph Schomp Hyundai in Aurora, Colorado. Neither buyer left the western slope to complete their purchase or obtain their vehicles. The two report having had two vastly different experiences, as well as incurring vastly different total expenditures for their purchases.

Here is a side-by-side comparison of their buying experiences:

Shake up at Red Rock

Brantley Reade (far left end of check)

As of today, Brantley Reade, Platform Manager for Red Rock Nissan, is no longer with the Red Rock Auto Group. He was formerly the designated person to call if you had been victimized by a deal at Red Rock’s Nissan or Kia dealerships.

So now, if you were a victim of a deal at any Red Rock dealership in which your digital signature was added to a contract without you being able to first see and expressly approve or reject any charges added to it, for example for extended warranties, maintenance agreements, protective coatings, key fob insurance, GAP insurance or other items, or if you found your signatures were forged on any documents from your deal, or if your gross income, monthly housing payment, description of your vehicle or any other information was misrepresented to your lender on your loan application and it got you into a loan too big for you to handle, contact Red Rock owner Bryan Knight at (801) 792-3711 or email him at bryank@tdauto.com to make an appointment to discuss your situation and give him a chance to make it right.

KREX-TV broadcasts 5 minute news segment about Red Rock forgeries

KREX-TV last night ran a 5 minute news segment about Red Rock dealerships, which are currently under investigation by the state for problems including forgeries of customers’ signatures on legal/financial documents like contracts, Powers of Attorney, title and loan documents, and the addition of thousands of dollars worth of extras to customers’ contracts without their knowing, like extended warranties and special coatings.

Below is the full statement of a former title clerk who worked at Red Rock. This person asked to remain anonymous. This statement was included in the KREX news segment, but it merits fuller attention because of its gravity. This person’s employment at the dealership has been verified, and they had experience with the Mesa County Department of Motor Vehicles before going to work for Red Rock:

Why does Red Rock go to such lengths to push “Portfolio” extended warranties?

A common theme running through customer complaints about Red Rock dealerships is that the customers discovered thousands of dollars in extended warranties added to their contracts without the dealership having asked or told them about it, and they spotted these extra charges only after their signatures had been affixed to their contracts electronically. Customers repeatedly say they did not want these warranties and never agreed to them, only to find they had been added to their contracts anyway when they finally saw their paperwork. Once saddled with them, the customers had to go through the ordeal of trying to cancel them in a timely manner, because the warranties are only fully refundable within 60 days after purchase.

What to do if you think you were taken in a bad deal at a Red Rock dealership:

I did this drawing myself.

Did you buy a vehicle from a Red Rock dealership and think you may have fallen victim to shady sales tactics? If so here’s some help:

First, think back to the day of your purchase:

Did the financial manager have you sign your name electronically on an IPad or email Docu-sign link? Did the financial person show you your full contract including the page with all the numbers on it, with the total price of the purchase and all the extras, before your signature appeared on it? Did the financial person tell you about the extras that had been added to your contract — extended warranties, maintenance agreements, oil changes, coatings, insurance, etc. – and did you openly agree to pay for all of them, or were they hidden from you?

An incredible Red Rock dealership story from a 21 year old

Got a crazy Red Rock dealership ripoff story? Send it to anne@annelandmanblog.com. If we use it, we’ll keep you anonymous if you prefer.

I got an email yesterday from yet another Red Rock Hyundai customer who had a story that was so incredible, I had to share it. It includes yet another charge of forgery, as well as the addition of thousands of dollars in extras to the contract without the customer’s knowledge or approval. I spoke to this person on the phone to verify that they were a real person, get more details about their story and clarify some of the terms they used in the email.

The person who wrote this is 21 years old and came from out of town to purchase the vehicle. The name is redacted to keep the sender anonymous, upon their request:

Another former Red Rock employee gives more information about how the dealerships defrauded customers, banks, lenders

Red Rock Nissan at 2582 Highway 6 & 50 in Grand Junction

Yet another former employee of a Red Rock auto dealership has contacted AnneLandmanBlog wanting to unload about what they experienced while working for Red Rock, and wanting others to know how business is done at these dealerships. This person has more detailed knowledge about financing of vehicle deals. Their name is withheld at their request. I asked this person follow-up questions based on information provided by a previous Red Rock employee who came forward and told about the illegal acts allegedly taking place at the dealerships, like falsifying customers’ financial information to lenders, misuse of digital signatures, forging of signatures, and more. This new person has even more detailed insight into these dealerships, the things they do to customers and banks, and how and why Red Rock dealerships operate so differently from other dealerships  in town and around the country.

Local family unknowingly gets into deep financial trouble after patronizing Red Rock Nissan

Lyn M. says this screen shot “is all we know about the loan” she and her husband got from Red Rock Nissan in Grand Junction. They went to Red Rock to buy a car advertised on the dealership’s website at $17,000. Without knowing it, they came out with a loan for $30,000 at an interest rate of 12.49%, far above what they could afford.

Lyn Anderson and her husband Jim (not their real names) thought they should trade in their older Ford pickup and get a slightly newer, more family-friendly vehicle, so they went online to see what was available locally.

Little did they know what they were getting themselves into.

Customers fleeced out of thousands by Grand Junction Red Rock dealerships

Red Rock Nissan at 2582 Highway 6 & 50 in Grand Junction

People who patronized Grand Junction Red Rock dealerships are warning others shopping for vehicles locally that the dealerships used shady techniques to cheat them, or attempt to cheat them, out of thousands of dollars without their knowing.

Need a job? Want to make a difference? Cobalt Abortion Fund is seeking to hire 2-3 more organizers on the western slope

Are you looking for a rewarding job that will give you a way to help people and make big difference in their lives?

Cobalt Advocates is looking to hire two to three more organizers on the western slope.

Cobalt operates the Cobalt Abortion Fund, a dedicated abortion fund that helps people cover the cost and manage the logistics of getting an abortion, like transportation, lodging and child care. The Cobalt Abortion fund is 100% donor-funded, and it is the only independent fund of its kind in Colorado.

Cobalt’s goal is to make sure no one has to endure any financial or logistical burdens when it comes to abortion.

“Mesa County Concerned Citizen” fraudulently promotes $182 ripoff box of common OTC items as an “early and effective treatment of COVID-19”

Screen-shot from a January 6, 2022 email sent out by Mesa County Concerned Citizen in which the group links to this box of every day drug store items selling online that claims to be an “early and effective treatment for Covid-19.”  The box sells for $160.00 plus $20 shipping and $12.37 tax, for a total of $182.36 — all for about $60 worth of over-the-counter items.

In its January 3, 2022 email blast, the local extreme right wing group “Mesa County Concerned Citizen” included a plug for “The Defense Box,” an item selling online that contains about $60 worth of common over-the counter items like Pepcid, Listerine, Vitamin C and baby aspirin, that costs $182.36, including shipping and tax.

The group says the items are an “early and effective treatment option” for Covid-19.

None of the items in the box are approved by the U.S. Food and Drug Administration for the treatment, prevention, mitigation or cure of Covid-19.

Does Greg Haitz’s furtive editing of his “Immune Support Pack” page indicate consciousness of guilt?

Chiropractor Greg Haitz previously ran for Grand Junction City Council. His wife, Andrea, is now on D51 School Board.

Last month we noticed that Grand Junction chiropractor Greg Haitz of the Rimrock Wellness Center at 12th and Patterson, was marketing his own proprietary “Rimrock Wellness Center” brand of dietary supplement, “Immune Support Pack,” with a description that inferred the product could help mitigate or protect against Covid-19, or “C19”:

Rimrock Wellness Center’s “Immune Support Pack” description as it appeared on December 25, 2021, linking the product to protection from, and mitigation of Covid-19

The National Institutes of Health currently warns Americans that

Data are insufficient to support recommendations for or against the use of any vitamin, mineral, herb or other botanical, fatty acid, or other dietary supplement ingredient to prevent or treat COVID-19.”

At the same time, the U.S. Food and Drug Administration (FDA) is actively monitoring for firms that are marketing products using fraudulent claims that they can prevent, mitigate or treat COVID-19.

After the blog about this product was published, we noticed Haitz edited his “Immune Support Pack” web page to remove the descriptive paragraph previously seen above, and instead he had substituted a list of five published studies:

Got kids? If so, you’re about to get serious financial help from the Biden-Harris Administration and the Democrats.

American families with children will start getting substantial monthly payments from the government starting July 15 to help with the costs of raising their kids, and it’s all thanks to the Biden-Harris Administration and the Democrats, who voted in a Coronavius relief bill last March.

On March 11, President Biden signed The American Rescue Plan Act of 2021, also known as the COVID-19 Stimulus Package, into law. Most people know it as the bill that made the government send out $1,400 Coronavirus relief checks to Americans earlier this year, but there is another vastly important part of the Act that will start benefitting American families very soon.

Section 2 of the Act changes the rules regarding the Child Tax Credit to speed financial relief to most working American families.

CO homeowners helpless against rogue homeowner associations

The Moonridge Falls subdivision HOA in Grand Junction suddenly locked homeowners out of their own common space this winter, nominally for safety, even though no accidents had occurred in the park and no one has ever been hurt there. The HOA effectively treated all homeowners as though they were trespassers in their own common space. Across the state, subdivisions that lock off commonly-owned amenities, like swimming pools or tennis courts — whether for safety or to eliminate vandalism — provide all homeowners keys to the locks on the amenities because the homeowners own the amenities and pay the substantial costs of maintaining them.

Homeowners in the Moonridge Falls subdivision in Grand Junction woke up last December 21 to find their homeowners association (HOA) had suddenly locked them out of their own common space park.

Residents couldn’t remember a time when the gates to the park had ever been locked. No one had been hurt in the park. No accidents had occurred in the park recently, not even a close call, but for some reason the HOA suddenly decided to lock the park and keep everyone out, even homeowners, as though it was a crime scene or a grave emergency had just occurred. The HOA put up a sign saying the park would stay locked as long as there was ice on the pond. Yet long after the ice had melted, the locks remained, leading residents o wonder what was really up, and what they could do about it.

The hero of City Market 24 Road

David at City Market 24 Road

Meet David, the best employee at City Market 24 Road.

Have you ever gone into a City Market, asked a store employee for help finding a product, had the employee march you all around the store for ten minutes looking for it, call the store manager who is also clueless, and then the employee finally shrugs, gives up and admits he or she doesn’t have a clue?

That’s not David.

David never fails to impress. He knows exactly where everything is in the store, he knows all about food, how to use all of the products in the store and lots more.

David works in the specialty cheese shop, but he also knows the rest of the store like the back of his hand. If you ever need a weird, obscure ingredient, like chopped gherkins, anchovy sauce or some kind of odd seasoning oil, David can take you right to it. If you are trying to figure out the difference between two different brands of garlic and herb spread, David not only knows all the differences, he knows which brand is better depending on whether you want to spread it on a cracker or crumble it into a salad or main dish. If want to make your beef Stroganoff really pop, David knows the secrets of how to do it.

David is a huge asset to City Market. He’s one of the reasons I shop at the 24 Road store more than any other store.

Before working at City Market, David managed the restaurant in the Doubletree Hotel on Horizon Drive for ten years, and before that, he was the manager of The Red Lobster, so the guy really knows food prep inside and out. He knows ingredients, he knows food.

Kroger Corporation, are you listening? You’re super-lucky to have this guy working for you, and if you read this, I want to nominate David to get a big, fat raise.

 

 

Beware local sales pitch for a free filet mignon dinner

Postcard mailed out locally that promotes a free meal in exchange for sitting through a financial services seminar.

Have you received a post card in the mail recently promising a free gourmet dinner, with your choice of filet mignon, poached salmon or grilled Portobello steak, at the Ocotillo Restaurant in exchange for sitting through an “informational seminar and insurance sales presentation”?

My first thought upon reading this post card was that given the high cost of the promotion — a sit-down filet mignon dinner at a really nice restaurant — that the company sponsoring this free dinner must be having a VERY hard time attracting customers on the merits of the company alone. I read the postcard thoroughly and squinted to read the mice type, which said “Securities and investment advisory services offered through Woodbury Financial Services.”

Then I looked into Woodbury Financial Services, and it was no wonder the person putting on this promo buried the company’s name in the mice type.

What to do if ICE comes knocking: Know your rights

On the same day Trump’s raids on immigrant families are scheduled to start (today), Trump issued a series of tweets that make his racism very clear:

“So interesting to see ‘Progressive’ Democrat Congresswomen, who originally came from countries whose governments are a complete and total catastrophe, the worst, most corrupt and inept anywhere in the world (if they even have a functioning government at all), now loudly…… ….and viciously telling the people of the United States, the greatest and most powerful Nation on earth, how our government is to be run. Why don’t they go back and help fix the totally broken and crime infested places from which they came. Then come back and show us how……..it is done. These places need your help badly, you can’t leave fast enough. I’m sure that Nancy Pelosi would be very happy to quickly work out free travel arrangements!”

Trump and his administration are working to create terror in immigrant communities throughout the U.S. by directing Immigration and Customs Enforcement (ICE) carry out sweeping “family op” raids across the country on undocumented immigrant families who have been in the United States for years.